Terms of Use

This page (together with the documents referred to) contains the terms and conditions on which we supply any of the products listed on our website www.ebac.com/shop/ to you. Please read these Terms and Conditions carefully before ordering any products from the site. You should understand that by ordering any of our Products, you agree to be bound by these Terms and Conditions. You should print a copy of these Terms and Conditions for future reference. The contract’s content will be stored. You may store the terms and readily look them up. For safety reasons your order’s data is not available via the internet. We keep this data in confidence according to our privacy policy.

Data Protection/Trademarks/Copyright

Ebac.com hold all rights to any recorded data and design with regards to the website. All information provided is protected by intellectual property rights, trademarks and copyright. The website is designed for down loads, so necessary data can be printed for the purpose of product knowledge, ordering or medical advice (e.g. Supplement facts for physicians approval). Any materials within this website may not be used for any other purpose. Any information gained by individuals including product-purchasing data will be recorded and monitored to help improve our products/services and marketing purposes. The Privacy Policy will be adhered to at all times.

Typographical Errors

Ebac.com is not responsible for typographical errors or omissions relating to pricing, copy, photography, specifications, or application. In the event of a pricing error Ebac.com will contact you via E-mail with the corrected pricing information. Ebac reserves the right to change specifications without prior notice. Information is given for general guidance & does not form part of a binding contract. Provided Links to other websites and services The website provides links to other websites for your convenience only, they are not under control or maintained by ebac.com. The content of the provided websites bare no responsibility to our website.

Our Responsibility

Ebac.com will not take any responsibility if any losses occur from individuals inability to use the website or resulting from unauthorised access to, or alteration of data/transmissions in circumstances that are beyond our control. No responsibility will be adhered to in accordance to loss of profits, corruption or destruction of data, wasted expenditure or any other type of loss that is not directly resulting from something we have done wrong. As an individual you will be solely responsible for any loss that is caused as a result of your missuse if in breach of these terms and conditions when using this website. Promises cannot be met regarding website being interrupted or entirely error free. Due to the nature of the Internet and shopping online service is provided on an “as is” and “as available” basis. ebac.com holds no responsibility if we are unable to provide you with our Internet services for any reason beyond our control.

General Information

Any of the data provided may be altered or withdrawn, or refused access to the website if it is considered necessary at any time. The following terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

Electrical take-back scheme

When you buy a new electrical product from us to replace a similar item that you no longer require then the item being replaced (whether or not it was bought from Ebac) may be returned to us for treatment and recycling. If you wish to use this service, please contact us at customer.services@ebac.com or phone (0845) 634 1392 to arrange a convenient time for you to deliver the old item back to us. Please quote your new product order number and describe the item that is to be recycled. This will enable us to double-check it is similar to the item we are supplying and therefore that we are able to recycle it. Please be aware that there will be a fee to cover transportation costs. Under the WEEE Directive (2002/96/EC, as amended by Directive 2003/108/EC), each member state, including UK are required to minimise the disposal of waste electrical and electronic equipment. Ebac are required to offer take-back and subsequent recycling of electrical products sold directly to householders to comply with this. Unwanted electrical equipment is the Uk’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health. To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin. Both Ebac and our customers can assist in recycling waste electrical and electronic equipment. We cannot recycle it unless you return it, so our customers have an important role to play in helping us to recycle. All electrical goods we sell now display the crossed out wheelie bin, so you will know that if possible, these should be recycled and that when you are buying a new item, the company supplying the new item will take the old one back.