Innovation is not just a passing fancy but inherent in everything we do

Innovation is not just a passing fancy but inherent in everything we do

“Ever since I developed our very first Industrial dehumidifier when the business was founded, I've strived to retain a culture that is continuously challenging the norm. We think differently about all aspects of the buisness and never accept that there isn't a better way to do something.”

John M Elliott MBE, DL
(Founder and Chairman of the Ebac Foundation)
If we understand our customer well enough, our products and services will sell themselves

If we understand our customer well enough, our products and services will sell themselves

“One of our key objectives is to understand our customers. Understand what they value, and just as important, what they don't value. We can then develop products and services which our customers want to buy rather than what we want to sell.”

Tony Hird
(Sales and Marketing - Watercoolers and Air Source Heat Pumps)
We're very proud of our manufacturing heritage

We're very proud of our manufacturing heritage

“Our people are the key to our success and it is because of them that we believe that we can do anything we set our minds to. We have a wide range of production capabilities here, from assembling the final product all the way back to moulding the plastic parts and fabricating the metalwork. This requires a disciplined and consistent approach to our processes and we're proud to have the BSi quality standard ISO 9001.”

Amanda Hird
(Operations Director)
It’s necessary to make a profit but not at any cost

It’s necessary to make a profit but not at any cost

“It is important that the business stays afloat, making a proft and generating cash, but the core principles of Ebac mean that our strategy is for long term investment and not short term gain.”

Graham Currie
(Group Finance Director)
Quality assurance and testing

Quality assurance and testing

“My role is to improve the reliability of everything that we make here at Ebac and involves analysing data from the thousands of quality checks that are carried out daily in the factory to the feedback we get from our customers. We take the findings of this analysis to improve what we're making today and to learn how we can influence the developments of the future.”

Mike Bowden
(Quality Director)
Information technology is the heart of the company

Information technology is the heart of the company

“With a factory that is making thousands of items a day, it is essential that stock records and quality checks are kept upto date with every single transaction that is carried out. It's our job to keep these systems up and running every hour of every day.”

Ian Ridley
(IT Manager)